I have never been to IKEA, no.
When I was a kid, I went to the store and asked the guy, Do you have any toy train schedules?
In fashion, we don't often know the prices. We don't have time to go into the stores.
Until Amazon creates a drone that can cut your hair, there's a physical and real reason to come to the store.
Books look handsome and it's a real singular experience getting to go to a bookstore. I don't want to not do that.
Selfridges - we just look; we don't shop!
People pump gas and then they go in the store and pick up some things and pay for them, and they forget to mention the gas.
I try to visit stores because it's important to meet the teams and to hear the comments of the salespeople.
I barely can go shopping for clothes. I find it difficult to walk into stores. The whole thing bores me so much.
If I go to Lowe's, people will follow me up and down the aisle with kitchen plans and samples.
Experience is going to be even more important than it used to be - people will want to live something when they are in our stores, otherwise they'll just buy on their phones.
