Make music a service that's easy to consume, and there'll be plenty of money for everyone.
The problem is, we're moving to software-as-service, which can be yanked or transformed at any moment. The ability of your PC to run independent code is an important safety valve.
We'd have to go self-service.
Our business model is primarily that of consulting, engineering, system integration, and managed services.
We created Lyft because we want to establish a radically different concept of personal transportation. We want people to think of transportation as a service enabled by technology instead of as an expensive and large piece of hardware to own.
It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.
A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.
We're really thinking how do we re-imagine PayPal almost as a service. PayPal as a SaaS platform.
Our economic model allows us to invest a disproportionate amount in our food costs. We have a very efficient system: customers go through a single line, the people who serve you are the ones who make the food, and our menu board is not cluttered.
Software is largely a service industry operating under the persistent but unfounded delusion that it is a manufacturing industry
