Guest Satisfaction Quotes

In popular houses where visitors like to go again and again, there is always a happy combination of some attention on the part of the hostess and the perfect freedom of the guests to occupy their time as they choose.

Like the theater, offering food and hospitality to people is a matter of showmanship, and no matter how simple the performance, unless you do it well, with love and originality, you have a flop on your hands.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

When people arrive at El Bulli, everybody goes through the kitchen. It's a way of making them feel at home. When they leave, the only thing I ask is whether they've been happy. Everything in between, I don't particularly care.

A guest is really good or bad because of the host or hostess who makes being a guest an easy or a difficult task.

You've got to listen to your guests.

Those bellhops in Miami are tip-happy. I ordered a deck of playing cards and the bellboy made fifty-two trips to my room.

I always want my guests to be happy and impressed.

We built a basic website, and Air Bed and Breakfast was born. Three lucky guests got to stay on a $20 airbed on the hardwood floor. But they loved it. And so did we. We took them on adventures around the city.

For a host, above all, must be kind to his guests.

The Night is young & full of rest I can’t describe the way she’s dress’d She’ll pander to some strange requests Anything that you suggest Anything to please her guest.

The tagline at Westin hotels is that they strive to surprise and delight their guests. This is exactly what a college essay should do.

Ultimately, what we're trying to do for our customers or our guests is create magical travel experiences.

It is equally offensive to speed a guest who would like to stay and to detain one who is anxious to leave.

Whenever a chef cooks for his own ego rather than his guests, he/she set themselves up for ridicule and failure. In the end, it's the service industry. Our goal is to make our guests happy through our cooking.

Room service? Send up a larger room.

In the Philippines, the host should always be willing to defer to the wishes of the guest.

On the information sheet in a New York hotel, I recently read: 'Dear guest! To guarantee that you will fully enjoy your stay with us, this hotel is totally smoke-free. For any infringement of this regulation, you will be charged $200.' The beauty of this formulation, taken literally, is that you are to be punished for refusing to fully enjoy your stay.

I am not angry. I am just disappointed that, once again, a hotel has tried to convince me it will move heaven and earth to ensure I am comfortable when, in reality, it won't even pass me the coffee pot!

There’s something wonderful about entertaining people on vacation. Everyone is there to have a good time.

Because if you get someone who is a bit of a diva or are just not on the same page it can be a nightmare - and I'd rather go out knowing they've had an amazing time and we've got on than win the Glitterball although you've just had a horrible time and the person was horrible.

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

The rule for hospitality and Irish "help," is, to have the same dinner every day throughout the year. At last, Mrs. O'Shaughnessylearns to cook it to a nicety, the host learns to carve it, and the guests are well served.

When I make a feast, I would my guests should praise it, not the cooks.

I have an obsession for quality. I work for my guests, not to obtain Michelin stars.