Ursula Burns Quotes

It is processes that are important.

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

The computer is very good for me; I can magnify my work very easily.

A good system shortens the road to the goal.

We dried continuously day and night. We had no efficient way to do it, so we built this new popcorn plant.

The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.

Anything on paper is obsolete!

In the case of Apple, they did originally do production internally, but then along came unbelievably good outsourced manufacturing from companies like Foxconn. We don't have that in the rocket business. There's no Foxconn in the rocket business.

I think anything which improves services is in principle a good thing.

In general, good tools for staying in sync just haven't been built and made available to the world.

I'm grasping with how you do something on a large scale with multiple operations and not have quality decrease.

There are certain things I will automate, but when it comes to quality control, I want to keep a very close eye.

Whether you're a programmer or a seamstress, it's all about new techniques, simplifying old techniques, and consolidating steps. Making things go faster - but not worse.

Some of the biggest changes that have happened are behind the scenes, in the way we produce the magazine. E.g., much of our production has been brought in-house via desktop publishing.

Processes break in two ways. They break because they don't have the right checks and balances and because they don't have the right execution.

The key to making things affordable is design and technology improvements, as well as scale.

E-governance is easy governance, effective governance, and also economic governance. E-governance paves the way for good governance.

The entire idea of building a series of systems in a business is simply this - to create the tools that allow you, as a business owner, to increase productivity and get the job done. The idea behind these systems, of course, is to quit needing your judgement or input in every area of the business.

I think any time you increase focus, increase speed, all those are going to help any business.

Manufacturing all over the world has the benefit of efficiency. That's great. I support it.

Technology is a wonderful thing. It should reduce errors, save taxpayers money, and be a tool to help agencies accomplish their missions. It should not be a burden.

I have always been a hard worker. I had to make some adjustments to find a way to make my delivery crisper and more repeatable.

In business -- every business -- the bottom line is understanding the process. If you don't understand the process, you'll never reap the rewards of the process.

Blockchain technology represents a generational opportunity to mutualize database infrastructure across entities within financial services. What that translates into is an enormous cost-saving, risk-reducing, and capital-enhancing opportunity.

When you're building a business, you want to focus and deliver excellence at what you do. This simply cannot be done when you are launching multiple ventures, dozens of new products, and selling everywhere and anywhere at the same time.