Process Control Quotes

...to let the military direct the entire process...is so dangerous that it must be resisted at all costs.

We must firmly grasp management. Just making things isn't enough. We need to raise the quality.

If you can't describe what you are doing as a process, you don't know what you're doing.

Change is a process which has to be managed.

You have to focus on the process. You cannot be glued to the results.

Good people cannot fully compensate for bad process, but they can mitigate some of its worst tendencies.

Sharon has subverted the whole process by turning it into something sequential and conditional and, of course, by making himself the interpreter of the road map.

If we can think about not the object, but the process of creating the object, in short, we have no constraints. We have processes in our hands that allow us to create structures at all scales that at one point we couldn't even have dreamed of.

There are certain things I will automate, but when it comes to quality control, I want to keep a very close eye.

My system works, as long as people let me do my job my way. It is not just the sequence, it is how you do it: the timing, the mirrors, the temperature, the carpet. But if people only do it 99% right, it is 100% wrong. When someone tries to mess with it, the people won't get the yoga benefits.

One cannot shoe a running horse.

Processes break in two ways. They break because they don't have the right checks and balances and because they don't have the right execution.

Ye gods! But you're not standing around holding it by the hand all this time. No. [...] [T]he dough takes care of itself. [...] While you cannot speed up the process, you can slow it down at any point by setting the dough in a cooler place [...] then continue where you left off, when you are ready to do so. In other words, you are the boss of that dough.

Work is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.

In business -- every business -- the bottom line is understanding the process. If you don't understand the process, you'll never reap the rewards of the process.

Uncontrolled variation is the enemy of quality.

Xerox is really good at managing documents, and we're definitely good at managing through a process.

All stable processes we shall predict. All unstable processes we shall control.