Jeffrey Gitomer Quotes

We target people who understand that relationships are the lifeline of a small company.

We are not willing to compromise our values in order to increase our market share.

Take care of your relationships and the sales/money will take care of itself.

Companies don't get rich hurting their customers.

The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds wealth.

The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.

If there's a problem, we at Wine Library never tell ourselves that once we handle this issue, we'll never have to deal with the person again. We talk to every single person as though we're going to wind up sitting next to that person at his or her mother's house that night for dinner.

Most people forget that you have to create relationships. The allure of the first years settles down, and at that moment, you better start creating it; otherwise, you're going to lose out.

Right or wrong, the customer is always right.

A disagreement or incident involving someone who's not that important to you, like a guy who cut you off in traffic or a rude cashier, is something that should roll off your shoulders. Save the effort for resolving conflicts with the people you cherish.

By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.

Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most expensive ad campaign. That's the power social media makes possible.

We built a business on relationships, and that's what matters to us.

I love meeting our users and partners and talking to them about how ClassPass has made an impact.

I was blessed to have the guys at Bear Stearns as mentors. They taught me a lot, but most of all, they taught me that there's nothing wrong with selling if you're selling the right product to the right person.

My strategy isn't just to get the biggest audience; it's to get a loyal audience.

I discovered a long time ago that if I focus on doing the right thing for the long term to improve the lives of consumers and customers all over the world, the business results will come.

Whether you have incredible products like at Apple or a great service business, it all comes down to fundamental trust and relationship-building with your customers.

We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads.

If you can't build a relationship with your customers, you're in big trouble. If you can remember the numbers from the reports and spreadsheets you spent hours poring over in your office, but you can't picture the faces of your customers - you're in big trouble.

Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.

You start losing a client the moment you get it.

You should think of your customers as partners, or better still, family.

Bottom Line: Business is all about Building Relationships! If you want to make More Money and Enjoy More Lifestyle, You Have to Build Better Relationships than the Next Person! Send Out Cards helps to do that both personally and professionally! It's the first company I have ever endorsed because it fits perfectly with my Philosophy! You would have to be Crazy not to use it!

American business at this point is really about developing an idea, making it profitable, selling it while it's profitable and then getting out or diversifying. It's just about sucking everything up. My idea was: Enjoy baking, sell your bread, people like it, sell more. Keep the bakery going because you're making good food and people are happy.