Danny Meyer Quotes

The best of the best understand that people do business with people they like. People do business with people they trust, and people do business with those who make them feel special.

The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.

If someone knows me and likes me or my work, they're more likely to allow me to tell their story. But it also cuts the other way.

Never treat your audience as customers, always as partners.

Relationships are personal, even in business, so sharing some of yourself and taking an interest in others helps to build trust and break down walls.

Because of my personality, I'm able to connect with kids on a personal level.

There are very few people that I deal with from a business side that it's just strictly a one-sided business relationship. I think that's important.

For me, relationship is very important. I can lose money, but I cannot lose a relationship. The test is, at the end of a conversation or a negotiation, both must smile.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

When people feel they’re heard and understood, they’ll listen.

I think there's plenty of folks out there, whether they agree with me or not, they appreciate the fact that you're listening to them. And I think that's how you win.

You can generate a phenomenal relationship with an audience. It's very gratifying, a real privilege.

When it comes right down to it, whatever business you're in, you're in the people business. After all, people prefer to do business with people and companies they find likeable.

You need time to build relationships with subjects to win their trust.

If you can get someone to laugh with you, they will be more willing to identify with you, listen to you. It parts the waters.

A dialogue leads to connection, which leads to trust which leads to engagement

Love is an attempt at penetrating another being, but it can only succeed if the surrender is mutual.

I connect with people on a daily basis.

All things being equal, people will do business with a friend; all things being unequal, people will still do business with a friend.

Friendship is something that is cultivated.

I don't think love is a tricky issue at all. Love is best understood when we share: Share time, energy, food, resources, insights, information, whatever. It's usually thought of as something that exists between two people, but that's just because it's easier to see and feel in the space between them. Each person is sharing a lot with the other.

Love is very dangerous if you just have love and don't have the ability to be lovable.

There's nothing more important than having a personal connection with your audience.

The more you work with anyone, the more comfortable and safe you feel. The more you have an understanding.

It's important to build trust if you're trying to deal with big things. Big issues require everybody to get outside their comfort zone, and people are more willing to do so if they believe that their partner is sincere in their efforts. And the only way you can do that is to engage them on a personal level.