Gary Vaynerchuk Quotes

The best of the best understand that people do business with people they like. People do business with people they trust, and people do business with those who make them feel special.

People are doing too much e-mail. The basic thing is eyeball-to-eyeball. Business relationships are made to be personal. The more people get away from it, the more they are going to lose that personal relationship. That's what I learned - to develop personal relationships with people.

I think we need to communicate more effectively how we treat you with respect and dignity as a customer.

I'd like to think my strengths are in connecting with people and the relationship aspect of this business.

When a salesperson truly cares about you, trust forms, and you're more likely to buy, come back for repeat business, and refer new customers.

It's the human approach to customers that I want to bring back.

Remember, don't let the pressures of doing business get in the way of what doing business is truly about: building relationships with people.

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

Memorable customer service can only take place in a human-to-human situation.

Personal relationships are always the key to good business. You can buy networking; you can't buy friendships.

I answer every single e-mail that comes in myself.

I believe that the best way to campaign is one-on-one with people.

I've learned several lessons over the years. First, never take yourself too seriously, or work is boring. Next, people make the difference. You can have great technology, but if it's not complemented by great people, it won't go anywhere. Finally, customers buy from people they like.

I always say that the real success of Wine Library wasn't due to the videos I posted, but to the hours I spent talking to people online afterward, making connections and building relationships.

When you are truly interested in other people, you will learn what they are interested in and if they have a need for your product. If they like you, and most people like folks who take an interest in them, they'll help you find people who do need what you have to sell, even if they don't.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

The client is not always right.

More business is lost every year through neglect than through any other cause.

I think, especially in our business we meet a lot of people, and sometimes you spend so much time being nice to strangers, and so, you know, keeping a clear head and just being nice to each other. And that's all the advice I can give.

There's a real moral imperative in being an organization that takes the time to sit and listen to the customers and the people they're serving.

Social media is an amazing tool, but it's really the face-to-face interaction that makes a long-term impact.

Even in a crowded room, likable leaders make people feel like they're having a one-on-one conversation, as if they're the only person in the room that matters. And, for that moment, they are. Likable leaders communicate on a very personal, emotional level.

You should be accumulating really great relationships throughout your career.

Never shoot your customers.

You should not build your customer service system on the premise that your organisation will never question the whims of your clients.