Philip Stanhope, 4th Earl of Chesterfield Quotes

Success in business depends more on relationships than spreadsheets.

Western business people often don't get the importance of establishing human relationships.

The best of the best understand that people do business with people they like. People do business with people they trust, and people do business with those who make them feel special.

People want to believe you are sincerely interested in them as a person, not just what they can do for you.

People do business with people who make them feel special.

Getting along with men isn't what's truly important. The vital knowledge is how to get along with a man, one man.

My first sales assessment, they tell you your strong points, and they told me I was the emotional salesman, the one who could really connect with people by making them feel comfortable. Once someone told me that, I couldn't get past how manipulative it made me feel.

The eyes are so telling. That's how you engage with people and bond with them. I love direct, strong eye contact.

Team members need to learn to leverage one another, and that doesn't happen over a golf game or on a phone. It happens by getting together and taking the time to know each other.

Whether you have incredible products like at Apple or a great service business, it all comes down to fundamental trust and relationship-building with your customers.

Business, like life, is about how you make people feel. It's that simple, and it's that hard.

The hardest thing about leadership is the intimacy it requires.

A worker must win the hearts and affections of the people before he can do any effective work.

Smooth your way to the head through the heart. The way of reason is a good one: but it is commonly something longer, and perhapsnot so sure.

Merit and knowledge will not gain hearts, though they will secure them when gained.

A drop of honey catches more flies than a gallon of gall. So with men. If you would win a man to your cause, first convince him that you are his sincere friend. Therein is a drop of honey which catches his heart, which, say what he will, is the highroad to his reason.

I try to build relationships with the actors, at least to some degree beforehand, whether it's phone calls because I'm from Seattle or all of us meeting in person at some point, which is ideal if at all possible before we get on set together.

You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

The idea that business is strictly a numbers affair has always struck me as preposterous. For one thing, I've never been particularly good at numbers, but I think I've done a reasonable job with feelings. And I'm convinced that it is feelings - and feelings alone - that account for the success of the Virgin brand in all of its myriad forms.

Building and repairing relationships are long-term investments.

Sometimes you have to get to the heart of a character through your heart. Your own heart. And it's what makes us similar and what makes us different.

We are more sociable, and get on better with people by the heart than the intellect.

Once you've created a connection of empathy, rational arguments can play a supportive role.

Bottom Line: Business is all about Building Relationships! If you want to make More Money and Enjoy More Lifestyle, You Have to Build Better Relationships than the Next Person! Send Out Cards helps to do that both personally and professionally! It's the first company I have ever endorsed because it fits perfectly with my Philosophy! You would have to be Crazy not to use it!

You have to have a patience for relationships.