Karen Armstrong Quotes

When my syndicated show got canceled, the next day I still knew how to write jokes. That was a huge revelation. Because at first you think, "I won't have any shelter! What am I gonna do? The sun is hot. Very thirsty."

Difficult situations require compassion, level-headedness & the empathy to see issues from somebody else's perspective.

People are not perfect... very often the relationships that are strongest are those where people have worked through big crises, but they've had to work through them. So the challenge to us is to work through that.

As a manager, the more consistent you are, the better off you are. It's easy to be up when things go well. When things don't go well, the players will follow your lead. So you have to be consistent and upbeat, which takes some work sometimes.

I think for leadership positions, emotional intelligence is more important than cognitive intelligence. People with emotional intelligence usually have a lot of cognitive intelligence, but that's not always true the other way around.

Staying composed, focused, and effective under pressure are all about your mentality. People who successfully manage crises are able to channel their emotions into producing the behavior that they want.

When you can't solve the problem, manage it.

There is a time in the life of every predicament where it is ripe for resolution. Emotions provide the cue to act when a problem is big enough to see, yet still small enough to solve. By understanding your emotions, you can move adeptly through your current challenges and prevent future ones.

Being a 911 operator means balancing seemingly contradictory skills. On one hand, operators have to be fanatically precise and well-organized. On the other, they must be able to establish rapport with panicky callers.

I'm dealing with things as they come along, and I'm talking about it.

The human crisis is always a crisis of understanding: what we genuinely understand we can do.

You can take a position with the media, but don’t necessarily get in their face.

Voters should absolutely know that a future president has the instincts to react to real-life and unrehearsed situations.

An important part of leadership is being able to hold two things in your mind at once: Dealing with the reality, whatever it may be, and focus on hope for the future. Any leader helping an organization through challenges needs to be able to do both.

I have always been able to handle situations well once they've happened to me.

My sense of humor has saved me more than a couple of times in my life.

Any security issues, you have to be very hands on to really understand what's the exact problem, and then take quick action.

There's going to be situations that you get into that you're going to need help, for sure. But for the most part, I think coaching is just understanding who you have and your team, understanding yourself, and understanding the situation.

There are no problems in the world. There are just situations. Some situations you know how to handle. Some you do not know how to handle.

Pellegrini is always calm; if you have problems, he will try to resolve it.

As producers, you always have to go with the flow and be ready to embrace change, and drama and whatever happens.

You become a leader in times of trouble. Leaders emerge when things don't go well. When everyone else starts pointing fingers, a leader takes responsibility.

Every great, successful person I know shares the capacity to remain centered, clear, and powerful in the midst of emotional 'storms'.

Curiosity and the urge to solve problems are the emotional hallmarks of our species.

Life is filled with problems to be solved and tensions to be managed. Sometimes it helps to know which is which.