Oscar Munoz Quotes

If you listen, you'll learn. If you talk over each other, you don't accomplish anything.

The more people talk directly to each other, the better. Dialogue is the way of solving issues.

Persuasiveness is really just about getting your ideas across without being forceful. It's a skill that can be learned and is useful for anyone who works in a team environment.

Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of evry part of your life.

Approach your business partners with concepts that they can get their heads around, and try to respond to their needs.

The best way to persuade people is with your ears - by listening to them.

When you have a conflict, that means that there are truths that have to be addressed on each side of the conflict. And when you have a conflict, then it's an educational process to try to resolve the conflict. And to resolve that, you have to get people on both sides of the conflict involved so that they can dialogue.

Well, you can't argue with somebody that won't argue back.

Communication - the human connection - is the key to personal and career success.

One of my strengths is my ability to talk and communicate with people.

Even within the band, if I cannot manage to persuade the members of what I see to be the next course of action, how do you expect the group to deal with the expectations of thousands of people. It is not possible.

Understanding is a two-way street.

You cannot compromise unless people talk to you.

Problems should be solved by talking and not in an aggressive manner.

There's not a problem we have that we can't talk out. We can't shout it out.

The belief in the therapeutic and redemptive force of dialogue depends on the assumption … that, after all, no idea is worth fighting over to the death and that we can always reach a position of accommodation if only we will sit down and talk it out

Negotiating is a little like jazz. You improvise on a theme. You know where you want to go, but you’re not always sure how to get there.

What matters is not whether one talks to adversaries but what one says to them, which strategies of engagement are set in place, and how competently they are executed.

We cannot learn from one another until we stop shouting at one another

Public diplomacy should be more ear driven than mouth driven.

if we stop talking at one another, and start talking with one another, we can get a lot done.

… deterrence success is heavily dependent both on signaling the adversary on your intentions and on that adversary interpreting your signals correctly. Communications, through words and deeds, is thus central to a deterrence relationship.

We can calm down our argument a little so that we can learn what it is that we are actually arguing about.

Negotiating is an art—it is a real art.

I mean, I'm a big believer in talking to people when you can and trying to solve problems when you can.