John Quelch Quotes
When times are good, there is budget available for increased research on secondary products or customers.
Quelch, John A., and Katherine E. Jocz. "How to Market in a Downturn." Harvard Business Review, vol. 87, no. 4, Apr. 2009.
This is a noteworthy quotation because it illustrates—to a slightly exaggerated degree—a major difference between the public and private sectors. However, Conrad fails to point out that when government does try and establish several competitive programs and approaches, conservatives like him are the first say that the government officials do not know what they are doing and then they object to the “duplication” and “waste.” Further, usually, when a government entity does experiment as the private sector competitive system does, it is chastised by liberals and conservatives alike for having had attempts that failed or did not succeed well. Experimenting requires a cultural tolerance for failure or imperfection. Only very courageous executive politicians like President Franklin Delano Roosevelt have been able to initiate many programs aiming at the same objective with the society keeping the best—like Social Security and rejecting the worst like the National Recovery Administration. See {631419} for his view.
John Anthony Quelch CBE is the Leonard M. Miller University Chair Professor, Vice Provost for Executive Education and Dean of the Miami Patti and Allan Herbert Business School at the University of Miami. He is also the Charles Edward Wilson Professor of Business Administration Emeritus at Harvard Business School and Dean Emeritus at the China Europe International Business School, Shanghai.