Bob McNair Quotes
We concluded that one thing we can do is to just go through the locker room and make sure that if anybody is using anything, it's a product from one of the approved manufacturers.
McClain, John. "McNair Disappointed by Cushing Suspension." Houston Chronicle, Hearst Newspapers, 12 May 2010.
He was specifically talking about defects in products, but he believed the principle was applicable to all errors and defects ranging from customer service mistakes to errors in legislative language. Deming and Douglas MacArthur are the only two Americans who the Japanese have honored with public statues. Deming taught the Japanese how to build quality control into their work processes and made them a major economic power.
The 2013 Congress was one of those that was politically polarized and unresponsive to party leaders. This presented gridlock in legislation that was needed to appropriate the money to maintain the needed level of air traffic controllers. So they were required to take unpaid furloughs reducing the number of air traffic controllers each day. Some critics wanted the Department of Transportation to try and control the usual number of aircraft flights with the reduced workforce. The Secretary refused.
Robert C. McNair was an American businessman, philanthropist, and the owner of the National Football League (NFL)'s Houston Texans.