Akio Morita Quotes

Quality is the best business plan.

I admit that the direct model has done a lot for Dell. That's the only thing the company has ever really accomplished.

There are companies with management and companies with money. You can always find money. Management is the key to success in any business.

Quality will save our company.

If you get the product and technology right, then the rest usually falls into place.

If I make a good product and deliver value to users and to the world, the financial gains will come.

Great companies are built on great products.

Amazon thrived because it implemented the online bookstore idea better than any of its early rivals did, not because it was the only company to have the idea or the first company to have the idea. It continues to grow only because it keeps trying to improve on the details of the idea and the way it puts it into practise.

Facebook, Google, Apple, Yahoo - there's a common theme. None of these companies ever sold. By staying independent, they were able to build a great company.

It's easier to build a business around a first-class product, even if it's a more expensive product to produce.

Personally, I feel that a company which looks at problems of other companies and learns from their mistakes is a successful one.

A satisfied customer is the best business strategy of all.

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

UPS stands as an example of a company that's already doing great things.

The Ford family wants the company to succeed. Period.

Your success starts with how you are able to get clients in the door, get their business, and leave them satisfied. If you, personally, have to spend too much time doing that, you have simply bought yourself a job, not an enterprise. Take hints from success stories all around you!

Ultimately, what any company does when it is successful is merely a lagging indicator of its existing culture.

The most important thing is the fact we have created this successful and sustainable Ford Motor Co. worldwide. I have no regrets.

In real business, there's spiritual success and then there's facts and just hard work and making sure you're on point with the product.

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.

To be successful, innovation is not just about value creation, but value capture.

Energy and patience in business are two indispensable elements of success.

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

We're trying to win business by doing a good job for the clients, as opposed to, "We think being big and universal is just a great, wonderful thing." It's not a morality thing. It's a "Does it work for the client?" thing. Everything we do is because a client uses us. Everything we do is because a client chose to use us of his own free volition.