Max McKeown Quotes

Guess what? The world changes. eBay has defined e-commerce.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

There are lots of things about Amazon for which they deserve credit. They're innovative. There are lots of very, very happy Amazon customers. I'm not here to dispute that Amazon has been personally good for me or to say that they haven't been, so far, good to their customers.

Well, another market is being created now out of Internet technology.

In the private sector, there is always innovation. There's always change. There's always improving productivity, and if you're not leading that, you'll be passed and ultimately go out of business. So there's an urgency to constantly update and renew and to rethink your enterprise.

You've got to figure out how you're going to come in and significantly impact and redefine a market such that you become a market share leader in it.

There is a wide range of opportunities for us and we see a main part of our strategy as being a company that supplies products across a range of different end applications and indeed we have quite a wide product portfolio which we enhance each year.

Most of what we've done at SurveyMonkey is create a market, which I would say is much harder than trying to enter a market that already exists. But if you get it right, it can become a great business.

All the big online retailers are looking at how to enter the Russian market.

When we look at investing, we always think about 'how defensible is this, how likely is it that somebody is going to copy this.' E-commerce tends to be something easy to copy because it's execution.

E-commerce is applicable to Russia, just as it's applicable to any other market.

We realized we had high-volume marketplace as a platform. Anyone can come in and buy with a subscription.

I believe Larry Page is moving Google from an advertising-based company to a commerce-based company.

A strategy is something like, an innovative new product; globalization, taking your products around the world; be the low-cost producer. A strategy is something you can touch; you can motivate people with; be number one and number two in every business. You can energize people around the message.

Alibaba model is the model that I am supporting in China, in India, and even in Japan.

If you ask me, 'So what is your business model?' Our business model's always about shifting to higher value opportunities.

I said the only way I would join Pets.com was if I could get Amazon to invest, and I did. I knew that anything that could be sourced externally, Amazon could do better and cheaper than anyone else except Walmart. It was really obvious to me.

Many first-time founders fail to understand the difference between the potential of the Total Addressable Market (TAM) and the very finite subsection they can hope to capture. No company ever captures the entire market they pioneer. Innovation doesn't happen in a vacuum, and others will jump in from the moment you've identified the potential.

People who look at Apple's success and think we look at it as, 'Okay, great, we're done,' don't appreciate what's really going on here.

I don't think anyone is better than Amazon, and all the new generation of enterprise companies are basically copying them.

Whether in services or in manufacturing, the trick is to stay ahead of the curve. I believe we should not wait to be disrupted - we should become disruptors ourselves.

E-commerce is not an industry; e-commerce is a tactic.

More and more people are opening online stores and online retail businesses. This market is expanding very, very quickly.

The Web isn't an electronic storefront to do business in the old way. The Web is the business.

To be successful, innovation is not just about value creation, but value capture.