User-Centric Approach Quotes

Microsoft wasn't born as an enterprise company. We have always been growing with end users in mind.

Social innovation thrives on collaboration; on doing things with others, rather than just to them or for them: hence the great interest in new ways of using the web to 'crowdsource' ideas, or the many experiments involving users in designing services.

They can bring the technology in, then you can sell to the enterprise when they want to have better control, better security... you still have the same biz model as a traditional enterprise sw company, but the way to get into the company is through the end user.

Often people, especially computer engineers, focus on the machines. But in fact we need to focus on humans, on how humans care about doing programming or operating the application of the machines.

The iPod is a perfect example of Steve's [Jobs] methodology of starting with the user and looking at the entire end-to-end system.

We learned that very few people care how you accomplish something. Instead, these people care more about whether you create value for your end user.

What’s next for technology and design? A lot less thinking about technology for technology’s sake, and a lot more thinking about design. Art humanizes technology and makes it understandable. Design is needed to make sense of information overload. It is why art and design will rise in importance during this century as we try to make sense of all the possibilities that digital technology now affords.

Ensure it feels like it's made by humans, for humans.

I think every Internet user likes personalization.

I love that our engineers are first and foremost 'Instagram' users.

Institutions are better served by going direct to end users, establishing a channel for direct dialogue and feedback. It is a world of many to one, not one to many.

Change the attitude toward errors. Think of an object's user as attempting to do a task, getting there by imperfect approximations. Don't think of the user as making errors; think of the actions as approximations of what is desired.

It is the duty of machines and those who design them to understand people. It is not our duty to understand the arbitrary, meaningless dictates of machines.

We continue to focus on actually solving problems that real people have and not being distracted by what power users want.

Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.

I not only enjoy it, I think, how do you design things that are applicable to life - unless you live it?

The old computing was about what computers could do; the new computing is about what users can do. Successful technologies are those that are in harmony with users' needs. They must support relationships and activities that enrich the users' experiences.