Telephones Quotes
Samuel Langhorne Clemens, 1835-1910. The nature of telephone technology made it easy for companies to obtain monopolies for different areas of the country. When there is a monopoly, there is a huge tendency for the controlling company to charge very high prices and have poor customer service as the usual competition required for quality performance under capitalism is nonexistant. So in 1890, there was the same resentment of the telephone companies, that existed over a century later when there was still a monopoly. Regulation helped somewhat, but the capabilities of the monopolist began to include lobbying and campaign contributions so that typically, in the 21st century, the local telephone companies had much control over the State Commissions that were supposed to regulate them. Long distance service, whose monopoly was broken up by the Federal Courts became a wonderful service for customers and the prices were a tiny fraction of what they had been under their old monopoly.
Most of the communications technologies were not necessities but were conveniences which so changed society that they became necesseties years after they were ivented and first deployed.
