When you think about it, department stores are kind of like museums.
My father was a storekeeper at a factory in west London.
I can walk into Tower Records, go get my box set, take out my Steve Miller credit card, and the clerk will look at me and go, 'Thanks, next.'
When I first decided to launch a clothing line, I was pregnant with my daughter Spencer-Margaret, so I looked for a retailer with values that mirrored my own growing family concerns. Kmart is a family store where value-conscious moms shop, so my partnership with Kmart seemed like a natural fit.
When I was a kid, I went to the store and asked the guy, Do you have any toy train schedules?
Our goal is to solve a problem for the retailer, not to solve a problem for my ego - which is big.
When I'm traveling on tour, one of my favorite things to do is to throw a baseball cap on and go to a Target. The company has always been good to me. They've got such a great creative team.
Topshop makes the best skinny jeans for my shape. I order online or stock up when I'm back in London.
My maternal grandfather owned a grocery store that also sold kosher meat. He did well.
Michaels is probably the most respected craft retailer on the planet so to be working with them is a fantastic honour, and it will go a long way in helping us boost U.S. sales.
Know how to effectively voice a complaint or make a claim at a retail store.
I love Amazon.
I use Amazon for books. I use Amazon for loads of other things. I regard Amazon as a source, as I think a lot of other people do.
I spend my time being a retailer, not an economist.
I still think of myself as a retailer first, but I also know how to make clothes.
