Guest Relations Quotes

A guest is a jewel on the cushion of hospitality

But you have said it too often, Mr. Benedict!" said Mrs. Perumal in an imperious tone that was quite out of character. "And if you continue in this vein, I'm afraid we'll be compelled to cut our visit short. Surely there are other establishments that would host an entire troup of guests - indefinitely and without reward - and not feel obliged to apologize for it!

Large cocktail parties are an infamous technique for ridding yourself of social obligations to people you usually don't know well or like much, which is such an unpromising beginning that I've rarely known one that recovered and turned into a great party.

For a host, above all, must be kind to his guests.

Our interest isn't in just serving the guests and hosts. We need to serve the entire community. If that means we have to take action against the host, we will.

When I arrived in New York, I was at the Drake hotel for five years; so, yeah, I really miss hotels. It's like having friends stay at your home. Every day you get to treat them, not only to dinner, but for breakfast, and everything throughout the day.

A table-full of welcome!

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

I used to work in hotels and have very fond memories.

We do not tell old friends beneath our roof-tree that they are an offence to the eyesight.

If you'd lose a troublesome visitor, lend him money.