Customer Rights Quotes

You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.

If you have to signal a bartender to get a drink, then they're not looking at you, which is their problem. They're not doing their job. So don't feel rude when you signal a bartender. They're the ones who caused you to signal them. Go for it.

I have always felt that public, commercial and community organisations should be as open as possible about their affairs. They need to be accountable to their owners, their customers, their members and communities and other interest groups.

The fundamental law of the market is: the customer is always right.

Amtrak should not preclude their customers from exercising their full rights through a forced arbitration policy.

There are many places where we need to fight important battles to make sure that customers have access to solar.

When people run a business and open their door to the public, they must serve the public. That doesn't mean they can't say whatever they want to say. It doesn't mean they can't believe whatever they want to believe. Those are protected also. But businesses must serve the public. And that's a principle that we fought for in this country over many, many decades, when some were invoking religious freedom as an excuse to deny people on the basis of their race, on the basis of their religion, on the basis of sex and on the basis now of sexual orientation. Let's not confuse one thing with the other.

The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.

The customer is not always right.

A company is not accountable just to its owners, but to its workers and its customers.

Our values are that we do think that people have a right to privacy. And that our customers are not our products.