There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Over the very long term, history shows that the chances of any business surviving in a manner agreeable to a company's owners are slim at best.
Salespeople are the most vital people in any business. Without sales, the biggest and most sophisticated companies shut down. Sales are the spark plug in the engine of free enterprise. There is a direct relationship between the success of the sales community and the success of the entire country.
Companies that solely focus on competition will ultimately die. Those that focus on value creation will thrive.
Adaptability and constant innovation is key to the survival of any company operating in a competitive market.
My job is to make sure that 10 and 15 years from now, people aren't going to say, 'Oh, do you remember Merck?'
Business must be run at a profit, else it will die. But when anyone tries to run a business solely for profit, then also the business must die, for it no longer has a reason for existence.
Somehow, the company must stay true to the founding vision while avoiding the pitfalls of rapid growth - and perhaps survive the hiring of a previously successful executive who doesn't work out.
Nobody would be left to round out the workforce and execute the business plan.
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
I do not think I will die, but whether I do or not, the company will pursue the same policies.
Frick survived and continued his policies.
Change has to be fundamental to a company's culture, or there is no way it can survive.
Businesses that grow by development and improvement do not die.
If I have learned nothing else in all my years here, my biggest lesson is you have to constantly reinvent this company. That's how you get to be 103 years old.
A person's life is over in 50, 100 years. But a company lives on through the people it is composed of, and SoftBank group has to survive even after I'm gone.
If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
We all remember the tech bubble of the late '90s, but companies like Amazon survived. Wherever there's strong, enduring value, it can last through that kind of turmoil.
Start-ups often die in the first 18 to 24 months because of formative mistakes, like choosing a bad co-founder or the wrong corporate entity or an inappropriate platform. Ninety percent of the companies the Founder Institute has created are alive because we've helped them avoid those mistakes.
You can always think that we're old and not innovative, but there is no company that can limp on for 139 years without being creative and having the genes to change.
Many companies don't exist after 25 years. It's a rarity. Or if they do exist, they're like IBM, with a totally changing personality.
Tomorrow always arrives. It is always different. And even the mightiest company is in trouble if it has not worked on the future. Being surprised by what happens is a risk that even the largest and richest company cannot afford, and even the smallest business need not run.
When I started out, there were many different companies... you could leave and go to a different territory, and there were so many different styles. What we have now is WWE has survived the test of time, and all the other companies have fallen off the face of the earth.
The most important 'speed' issue is often not technical but cultural. It's convincing everyone that the company's survival depends on everyone moving as fast as possible.
The Big Five publishing companies are dinosaurs trying to survive in a post-meteor world. They won't.
Yeah, I think that his great creation was not any one product but a company in which creativity was connected to great engineering. And that will survive at least while the current people who trained under Steve are there.