Bureaucracies are inherently antidemocratic. Bureaucrats derive their power from their position in the structure, not from their relations with the people they are supposed to serve. The people are not masters of the bureaucracy, but its clients.
Choose clients as you would friends.
Investment banking is not a business; it is a personal service where bankers work hand in hand with their clients. And it is a service that must not simply be about making bigger and bigger deals that reap rewards for only a small group of executives.
People are buying only one thing from you: the way the engagement (hiring you, working with you, dating you, using your product or service, learning from you) makes them feel.
I think that designers have an incredibly broad creative repertoire. They solve. They create images of perfection for any number of clients. I could never do that. I'm my client. That's the difference between an artist and a designer; it's a client relationship.
I go wherever my fare is paid.
I have one client: Donald Trump.
I don't build in order to have clients. I have clients in order to build.
If I was a lawyer, I'd be my own best client.
Am I to assume you would rather not have us as clients?" "Let me think about that for a nanosecond," Dickie said. "Yes! Last time you were in my office you tried to kill me." "That's an exaggeration. Maim you, yes. Kill you, probably not."
The emotional attachment you get with a client or the music fan allows you access to do a lot of things.
Great artists need great clients.
I am practically in the employ of Mr. Nobel. I have to meet everyone he sends my way.
A John is different from a sucker. When you're with a sucker you're on alert all the time. You give him nothing. A sucker is just to be taken but a John is different. You give him what he pays for. When you're with him you enjoy yourself and you want him to enjoy himself too.
I was a lawyer for 10 years, and several of my clients had the misfortune, through no fault of my own, of going to prison. I visited them occasionally.
Finding a good barber is like finding a good lawyer - you gotta go to the same guy.
I think you need to know your clients.
Because over and over again, the times that I've done really good things is because I've had a wonderful client of some kind, and a lot of it depended on me to induce them to be creative.
I have learned that you can't have good advertising without a good client, that you can't keep a good client without good advertising, and no client will ever buy better advertising than he understands or has an appetite for.
My political consultant said I'm the only client of his that he does not worry about.
If my client calls me and says, 'I'm going to a friend's premiere,' I'll say, 'Come over and let's do something cute.' And I won't bill them for that.
I still go to a salon where a gal does my hair, and I don't know if it's because I'm a celebrity but by the time I leave there, we are eating chicken and talking and screaming.
The relationship between a client must be 'we.'
I need a close contact to the client, whoever it is, and a commitment of the client to go out and do a process together. I want to do the best for him. I need his respect and his patience. I want to work with a sophisticated person who's interested in a good building and not in my name.
Think of yourself as a resource to your clients;an advisor,counselor,mentor and friend.
