I feel very confident that Americans flying in the air are safe and that only under the most dire of circumstances would our pilots ever even request permission to do that.
I was in my office when - on 9/11. I think I had a number of meetings scheduled. I was just getting to know the bureau. And somebody walked in and said the first plane had - or a plane had struck the World Trade Center, one of the towers.
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.
Never, ever get on an American Airlines flight. They will make you wait four hours, and then, when you complain about it, you will be kicked off your flight, and they will rob you of your money.
I literally live on American Airlines' 737 commercial airplane.
Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip ticket. During this time period, our average fare increased by only $15.
Massimo Vignelli designed a timeless, elegant, and powerful identity for American Airlines.
On 9/11, that morning, I was in a Christian Dior Couture appointment at the Hotel Pierre.