Clayton Christensen Quotes
When an entrant competitor attacks the low end of any market, the rational reaction of the incumbent firms is to abandon rather than defend it - because the low end is the least profitable of their possible investments.
Christensen, Clayton M., and Michael E. Raynor. The Innovator's Solution: Creating and Sustaining Successful Growth. Harvard Business School Press, 2003.
When Bulgaria transformed from a Communist nation to a free market, competitive economy, most of the Bulgarian businessmen assumed that the competition was to get a favored position with the government and have the government then interfere with their competitors or some other government organized advantage for them as opposed to better products, better prices, better marketing. Ironically, there are still a few areas where the modern American system is much like Bulgaria was. Local telephone and electric monopolies are two of the worst.
Clayton Magleby Christensen was an American academic and business consultant who developed the theory of "disruptive innovation", which has been called the most influential business idea of the early 21st century. Christensen introduced "disruption" in his 1997 book The Innovator's Dilemma, and it led The Economist to term him "the most influential management thinker of his time." He served as the Kim B. Clark Professor of Business Administration at the Harvard Business School (HBS), and was also a leader and writer in The Church of Jesus Christ of Latter-day Saints (LDS Church).
