Jimmy John Liautaud Quotes

Now the whole point about machines is they are designed not to be random. When you call up a word processing program on your computer, you don't want it to be different every time you call it up. You want it to stay the same.

A shot is a lever; it's all it is. You don't open a car door differently each time. A car door is efficient - it opens and closes. So is a shot.

Uniformity is the friend of scalability.

Kmart uses such mass production that they are able to lower their prices. My hose, for instance, is made by the same factory, the same machines, the same threads as the hose made by four top designers.

A pattern is a guide or a model. Patterns are used in sewing and knitting, in wood and metalworking, and in a wide variety of other productive pursuits, activities, and jobs. Patterns help to avoid waste and unwanted deviations and facilitate uniformity that is appropriate and beneficial.

It's easy to assume that just because you make something in small volumes, not using many tools, that there is integrity and care - that is a false assumption.

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

But now they have it down to a real science where it's about an hour.

With production alone as the goal, industry in North America was dominated by the assembly line, standardization for mass consumption.

There's an expectation these days that novels - like any other consumer product - should be made on a production line, with one dropping from the conveyor belt every couple of years.

I'm grasping with how you do something on a large scale with multiple operations and not have quality decrease.

The genius idea of industrialism was the concept of the Model T: In exchange for something cheap and well-made, we'd forgo unique, lovely design.

Mechanization best serves mediocrity.

The only safeguard of order and discipline in the modern world is a standardized worker with interchangeable parts. That would solve the entire problem of management.

The reason my kids like McDonald's is that they always know what they're going to get. It's not gourmet food, but the french fries they order in Indianapolis are just like the french fries they order in Tampa. Wherever they get McDonald's fries, they know it will be the same. That's what McDonald's does.

The key to making things affordable is design and technology improvements, as well as scale.

Generally speaking, if you control matter more precisely, you can get more efficiency out of any process.

Each Chinese person is a kind of replica of the next one and that is a very frightening thing.

With human inspectors, it's difficult to get even the same person to make consistent judgments.

Manufacturing all over the world has the benefit of efficiency. That's great. I support it.

The world of design has been subjugated by the rigors of manufacturing and mass production.

I have always been a hard worker. I had to make some adjustments to find a way to make my delivery crisper and more repeatable.

I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.

In manufacturing, we try to stamp out variance. With people, variance is everything.

What's the problem you solve? Solve it for one person. Create a system to do it without you. Duplicate.