John Gokongwei Quotes

I have always noticed that a man who gives the most for the money, gets the most business.

We are going to position ourselves as a world-class financial institution. We want to do things that are comparable to the best in the world. At the same time, we want to have very strong human qualities.

The guest gets at least as much service with us as with some established airline, if not even more. And at by far a favourable price. Thus the passengers remain gladly with us.

I believe in the 'Wal-Mart' school of business. The less people pay, the more they enjoy it.

Customers don't care about rivalries between corporations, they care about getting the best value for their money.

The only difference between them and my girls is that my girls gave a man his money's worth.

Because I didn't have much money, I bought a small shop that fit my budget. The previous six owners had closed their business in three years. The store had no people traffic and, because of that, I was able to focus on figuring out how to provide a better service to each and every one of the customers that did come through.

I think that any business that thinks that the transaction is 'you give me money and I give you food, next, you give me money and I give you food, next,' without understanding that people deeply want to feel restored is in danger.

Money is the best rule of commerce.

Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

The real product at Diesel is satisfaction. My satisfaction at Diesel is being a pioneer.

The best of the best understand that people do business with people they like. People do business with people they trust, and people do business with those who make them feel special.

A consultant is someone who saves his client almost enough to pay his fee.

It's not accidental that products get worse over time; it's because companies stop paying attention to them. They stop caring as much about maintaining the same quality they did when they were just trying to fight for survival and no one would pay attention unless they had the best technology.

Everybody loves to spend money at least some of the time - because everybody loves the stuff you can buy with it. The key to the pleasure level of any transaction is the balance between the pain of the payment and the reward of the purchased object.

I don't know why people are so down on the Best Western. They have the best sweet potato fries I've ever had.

The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.

The best value for money in cooking equipment, in my mind, is first a digital scale and digital thermometer. They're both about $20. They help you cook so much more accurately that they're both enormously valuable.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

Being frugal, conscious of making money, is not a negative thing. That sensibility of creating value and finding value and reinvesting in those customers is what separates great restaurants from the average ones.

Someone putting down $25 of his or her hard-earned money to buy my product, then doing it again because they felt the payoff was worth it. That's as good as it gets for an author.

I love vintage and I shop vintage a lot because it's just such great value for money.

I opened Union Square Cafe when I was just 27 years old, and my first hope was simply that it would stay in business. My higher hope was that in its lifetime, it might grow to play an essential role in the lives of its stakeholders.

I didn't want to wait around for some business entity to come around and give me money and tell me what to do. We just started releasing records as best we could.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.