Robert Heller Quotes

[Describing her role:] It's like running a big corporation and a little country at the same time.

Management manages by making decisions and by seeing that those decisions are implemented.

Management, at every level, is about the effort to frame challenges, define end states, and allocate resources to navigate between them.

In every business, in every industry, management does matter.

No business can succeed in any great degree without being properly organized.

In my opinion, the most important thing in governance is management control.

Good organization does not necessarily mean it will produce good policy. But bad organization will almost never produce good policy.

You need a different checklist and different mental models for different companies.

I am good at conceptualizing and building institutions.

We are ready to say that we rule the entire Elgin enterprise as irrelevant to the present.

Leadership and management are not synonymous.

The good thing about execution issues are that they are within our control.

As leader of the effort of the Iraqi Survey Group, I spent most of my days not out in the field leading inspections. It's typically what you do at that level. I was trying to motivate, direct, find strategies.

Obviously I've got a great team of people within the company. You can't operate all by yourself. We have a good board of directors and a big bench, and they can make decisions if I'm not around.

But tending machinery was one thing; defining what we were trying to do and why we were doing it, and developing ways to measure how well the job was done - this was something else again.

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.

In recent years, more and more of my time has become absorbed by administrative work for the research council of ETH-Z of which I am presently the president.

And I believe in having an administration that has clearly defined goals, objectives and time lines such that it and its people can be held accountable.

I'm not real good at the administrative part of running a company.

As a company grows, communication becomes its biggest challenge.

Clearly, every company needs a leader. That's an important part of being the CEO of the company.

The key things I learned as a hospital administrator are to be organized, communicate, and be flexible.

In setting goals and executing a strategy, Wanda is sophisticated. We have good systems and departments. If targets are not reached, a yellow light goes off.

Business requires understanding financial matters, but management is different from running the financial aspects of the business - it requires understanding complex systems, how they operate, the nature of organisations, what happens when people interact in groups and how to motivate and guide people.

Management must manage!