Harvey Mackay Quotes

I'm easy. Very easy. I'll tell you why I am easy. If someone is no good, I get rid of them. It is no good being tough on somebody who can't do the job. If he can do the job, then there is no point in being tough with him.

The results are one thing but it's important for me how we achieve the results.

So, I have the responsibility of making sure that HUD functions and runs well.

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.

It would be counterproductive to tell people exactly what they are supposed to do and exactly how they are supposed to do it to a point where they become more concerned about your expectations than about completing their work in a quality way.

If you are only doing what you are getting paid for, and doing it no better than the average employee, then your pay is most likely right where it should be.

I think President Obama is a committed, practicing nonideologue. He's consumed by neither tactics nor ideology. He is more concerned about outcomes than he is about process and categorizations.

But tending machinery was one thing; defining what we were trying to do and why we were doing it, and developing ways to measure how well the job was done - this was something else again.

The marketplace judges technologies by their practical effectiveness, by whether they succeed or fail to do the job they are designed to do.

My job is to make sure we keep performing.

In my whole career, in fact, I can remember only two first nights when a show was at its peak on the first night. And I just wish we could devise a system where critics came not on a single evening but were given a choice of performances to attend.

One mentor I had taught me that people do what you inspect, not necessarily what you expect. In other words, if nobody is watching, there will be some slack off.

The thing that I want to do, the most important thing to me is winning. How we do it, I really don't care.

I never thought I was a very good manager.

Know what your people are like, and make sure they do their jobs excellently.

I think you're only as good as the work that you do.

I am definitively qualitative about work.

It is much more difficult to measure nonperformance than performance.

Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense.

We will also have a more rigorous approach to professional development and managing unsatisfactory performance.

When it comes to work, there is a fear factor around meritocracy. People are afraid of being openly judged. However, when you know what you are being measured against, it's empowering.

What gets measured, gets done.

Professionalism is friendly to the qualified performance of precise tasks, but unfriendly to those accommodations and bargains that give coherence and direction to general public objectives.

I'm a person who believes in close monitoring and knowing what everyone on the staff is doing.

What gets measured, gets done….Results measurement is now mainstreamed