Virginia Postrel Quotes
Just as producers often give consumers things they want but didn't think to ask for, consumers sometimes come up with surprising uses for new inventions. When a new product appears, it can uncover dissatisfactions and desires no one knew were there.
Postrel, Virginia. The Future and Its Enemies: The Growing Conflict Over Creativity, Enterprise, and Progress. Free Press, 1998.
Jobs was referring to consumer products, but many feel that the principle holds with respect to politicians also.
This is a very important quotation in the Patent world. One of the major justifications for giving patent monopoly to an inventor is that without the patent protection people would not invest time, effort or money to invent things. However many of the great inventors have not agreed. The original Constitutional purpose in granting patents was to stimulate disclosure of technology to other inventors and educate the nation. That is why all patents are public and can be viewed by all.
See {636375} for another similar view applying to the individual.
Response to question of how great innovations develop.
Samuel Langhorne Clemens, 1835-1910. The nature of telephone technology made it easy for companies to obtain monopolies for different areas of the country. When there is a monopoly, there is a huge tendency for the controlling company to charge very high prices and have poor customer service as the usual competition required for quality performance under capitalism is nonexistant. So in 1890, there was the same resentment of the telephone companies, that existed over a century later when there was still a monopoly. Regulation helped somewhat, but the capabilities of the monopolist began to include lobbying and campaign contributions so that typically, in the 21st century, the local telephone companies had much control over the State Commissions that were supposed to regulate them. Long distance service, whose monopoly was broken up by the Federal Courts became a wonderful service for customers and the prices were a tiny fraction of what they had been under their old monopoly.
Virginia Inman Postrel is an American political and cultural writer of broadly libertarian, or classical liberal, views. She is a recipient of the Bastiat Prize (2011).