Oscar Munoz Quotes

Make clear that people understand what your circumstances are. And looking for pity - that's a mistake.

When you are honest and open with young people, they let you in.

The formula for achieving a successful relationship is simple: you should treat all disasters as if they were trivialities but never treat a triviality as if it were a disaster.

More information is always better than less. When people know the reason things are happening, even if it's bad news, they can adjust their expectations and react accordingly. Keeping people in the dark only serves to stir negative emotions.

Young people want you to be real with them.

I want to be a person who says 'Hey, if something is going on, come and tell me about it.'

Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.

Relationships feed on credibility, honesty, and consistency.

When you maintain a closeness with your fans, they are more forgiving when you make mistakes.

People understand when you talk to them person to person, at an equal level. I tell them what I can do and what I cannot, and they tell me, 'Didi, we know you don't lie.'

Not listening to people who care about you, not to be open or transparent, will make you isolated.

It is astonishing how elements that seem insoluble become soluble when someone listens, how confusions that seem irremediable turn into relatively clear flowing streams when one is heard.

No idea will work if people don't trust your intentions toward them.

When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good. . . . When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and to go on. It is astonishing how elements which seem insoluble become soluble when someone listens. How confusions which seem irremediable turn into relatively clear flowing streams when one is heard.

My dad taught me true words you have to use in every relationship. Yes, baby.

For me, romance isn't an over-the-top act. It's someone offering to help and to support me. Or if that person thinks I'm making the wrong decision, he'll tell me. I want him to be honest, because being that honest takes a lot of guts.

A good marriage is one which allows for change and growth in the individuals and in the way they express their love.

I have my own high standards for what I want in a partner and how I want to be treated. I bring a lot to the table. I'm not talking about material things but what I have to offer as a person - love and loyalty and all the things that make a good relationship.

Children need explanations and they deserve explanations.

Communication is an issue where we can improve, and if I can do anything to help, I am happy to.

I think a man needs to be a man. To hold a woman the way she wants to be held. Just do whatever your woman wants, and you'll be fine.

The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.

When I do interviews, I enter them with an open mind and try to answer the questions the best I can.

I try to be as clear as I can be.

Friendships, like marriages, are dependent on avoiding the unforgivable.