Julia Quinn Quotes

"There are one or two elementary rules to be observed in the way of handling patients," he remarked, seating himself on the table and swinging his legs. "The most obvious is that you must never let them see that you want them. It should be pure condescension on your part seeing them at all; and the more difficulties you throw in the way of it, the more they think of it. Break your patients in early, and keep them well to heel."

The patient is the nucleus of the health care system.

I think people are by-and-large happy with the providers that they have got now. They treasure that doctor-patient relationship.

Ever tried to get sleep in a hospital? Ever wonder if anyone even taught them what care is? Some hospitals are great, but some sure aren't.

When I opened my solo practice, I made it a priority to put my patients' experience first and foremost. This involves making them feel comfortable, both literally and figuratively.

Patients know what patients want to know.

I know patients who bring a dozen roses to the doctor's office. And, boy, the next visit, nobody forgets that. You come in and hey - 'Here's the lady who brought the roses' vs. 'Here's the lung cancer.'

Too often, hospital staff are incented by management to get work done without worrying about care, and clinicians are too often not even trained to think about care.

I really like my doctors. Some of them I love. I trust them.

Patients know in a heartbeat if they're getting a clumsy exam.

Underperforming hospitals or units should accept that they have to improve the service they offer or that patients, quite properly, will go elsewhere.

If doctors just spent more time with their patients so they felt more reassured, that might help.

If a person is treated like a patient, they are apt to act like one.

Ultimately, health care fails the most basic test. It's not organized around the needs of the patient.

One of the shortcomings of our medical system is that doctors have very little time with their patients.

A hospital ought to be a house of healing, not a monument to paperwork and bureaucracy.

We sometimes think that the best doctors are the ones who have the most specialized knowledge or the fanciest degrees, but in fact, study upon study, including one published in the 'New England Journal of Medicine,' show that the best doctors are the ones who also know how to connect with their patients.

I don't want doctors and patients to be having to - having to literally ration care, take away that relationship by having the government come in and interfere.

Any patient who has a serious illness requiring multiple doctors understands the frustration of lost medical charts, repeated procedures, or having to share the same information over and over with different doctors and nurses.

Obviously, nobody likes to read or hear about anyone having a bad experience in our hospitals.

I had an operation on my cornea when I was little, and remember being deeply enamoured with the team who looked after me.

Those that have received care here in Des Moines at the VA center or the VA hospital here have said that they do receive good care. However, it's getting into the system - the wait periods. We have to do something about that. The care here has been good. We're not seeing that in other states.

We know who are the best doctors, which doctors are performing well. Why are we not giving this know-how to our customers?

I think, in picking a doctor, you should focus less on the degree and more on their knowledge, bedside manner, communication, and patients' experiences.

I have seen the healthcare system from many angles, including as a patient.