Patient Experience Quotes

When I came to this country in 1958, to be a dying patient in a medical hospital was a nightmare. You were put in the last room, furthest away from the nurses' station. You were full of pain, but they wouldn't give you morphine. Nobody told you that you were full of cancer and that it was understandable that you had pain and needed medication.

I like being on the side of healthcare consumer.

Why did I write 'The Emperor of All Maladies?' A 56-year-old woman with an abdominal sarcoma, having undergone two remissions and a relapse, asked me to describe what she was battling. By the time I had finished answering her, I realised that I had written 600 pages.

One reason for the tremendous increase in health-care costs in the U.S. is managerial neglect of the "hotel services" by the people who dominate the hospital, such as doctors and nurses.

There are lots of dimensions to being a cancer patient. The overwhelming one is that it takes over your life.

We have to design a health delivery system by actually talking to people and asking, 'What would make this service better for you?' As soon as you start asking, you get a flood of answers.

In the first speech I delivered as health secretary, I made one thing perfectly clear: we need a cultural shift in the NHS: from a culture responsive mainly to orders from the top down to one responsive to patients, in which patient safety is put first.

Hospitals should be arranged in such a way as to make being sick an interesting experience. One learns a great deal sometimes from being sick.

The 2 million people who work in the NHS and social care are also themselves patients and users. I know they all want to treat patients and users the way they and their families would want to be treated and that is the purpose of our reforms.

In November, 1964 when I was a patient at the Mayo Clinic I though seriously about killing myself.

Every morning I woke in dread, waiting for the day nurse to go on her rounds and announce from the list of names in her hand whether or not I was for shock treatment, the new and fashionable means of quieting people and of making them realize that orders are to be obeyed and floors are to be polished without anyone protesting and faces are to be made to be fixed into smiles and weeping is a crime.

When I opened my solo practice, I made it a priority to put my patients' experience first and foremost. This involves making them feel comfortable, both literally and figuratively.

I have seen the healthcare system from many angles, including as a patient.

An enormous mass of experience, both of homeopathic doctors and their patients, is invoked in favor of the efficacy of these remedies and doses.

Back in the old days, a man could just get sick and die. Now they have to wage a battle. So my Uncle Bert is waging a courageous battle, which I've seen, because I go and visit him. And this is the battle: he's lying in the hospital bed, with a thing in his arm, watching Matlock on the TV.

To be diagnosed was the hardest thing because I didn't know what they were talking about... And the doctor said, Don't worry, in three months you'll know. So I went about my business and then, one day, it jumped me. I couldn't get up... Your muscles trick you; they did me.

Patients know what patients want to know.

Lets take away the incentives to do 'to' patients and instead create incentives to do 'for' patients, to be 'with' patients. We don't need to do comparative effectiveness trials to see if that works; we can just ask patients.

How's his appendix?""Like crap. They almost didn't catch it in time, and he's still doing the ass-plant in a hospital bed, beingdoted on by an army of hot nurses. Makes me sick.""Maybeyou should rupture something.""Any more of these stories out of you and I just might.

Here in the hospital, I say,that is not my body, not my body.I am not here for the doctorsto read like a recipe.

I'm not going to go mystery shopping in the NHS because we have a million people every day using it and rating its facilities.

I took one glance at her in that hospital bed under the dull light and recognised the look on her face, which I'd seen on donors often enough before. It was like she was willing her eyes to see right inside herself, so she could patrol and marshal all the better the separate areas of pain in her body.

I'm a terrible patient, and I find that doctors can be very condescending.

First thing about being a patient-you have to learn patience.

Pain was something we were expected to endure. But I doubt very much if you would be entirely happy today if a doctor threw a towel in your face and jumped on you with a knife.