Cilla Black Quotes

I've spent my life navigating through sensitive issues. Not wanting to upset people.

In politics, you must learn to say 'no' without offending people. That is an art that one must master: to satisfy a person even when you have to say 'no' to him.

I feel like I've always been a great mediator.

I like to keep everyone happy. I feel like it's my responsibility to do that.

I don't like upsetting people.

I'm a very friendly person, and I think that's had a big impact on my work because I tend to be pretty good with not trying to always win every argument and things like that. I just sort of try to bring a lot of people together to talk.

When neighbours interact with each other, it is only natural that sometimes they will run into problems of some kind or another. As long as they respect each other, properly manage differences, and pursue mutual benefits, there will be harmonious sound instead of jarring noises.

But I think that sensitivity is also a good counsellor when it comes to enforcing one's interests.

When an opponent comes forward, move in and greet him; if he wants to pull back, send him on his way.

I've grown up a little bit. I understand the importance of the negotiation. It is a collective act.

I try to avoid conflict. I don't want people to be unhappy.

If you're a politician, you might want to learn the Buddhist way of negotiation. Restoring communication and bringing back reconciliation is clear and concrete in Buddhism.

Sharon is capable of making peace.

Societies can easily talk themselves into conflict and misery. But they can also talk, and act, their way out.

The most important thing in an argument, next to being right, is to leave an escape hatch for your opponent, so that he can gracefully swing over to your side without too much apparent loss of face.

Diplomacy is more than saying or doing the right things at the right time, it is avoiding saying or doing the wrong things at any time.

I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.

I have a talent for dealing with difficult men.

You do have to do business with and to try to influence people you don't agree with, or find disagreeable, so it's important to stress that balance.

I'm still conflict-averse. I don't like to argue.

Don't beg, don't threaten and don't assume you're always right.

There is no conflict that can’t be solved.

The alternative is not war or doing nothing. Whoever rejects war is not doomed to appeasement.

Diplomacy is listening to what the other guy needs. Preserving your own position, but listening to the other guy. You have to develop relationships with other people so when the tough times come, you can work together.

I think the danger is to try and please everyone.