Marc Randolph Quotes

I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.

You tend to relate to the other person better if you understand their professional needs.

During a negotiation, it would be wise not to take anything personally. If you leave personalities out of it, you will be able to see opportunities more objectively.

My job is to come up with something that you like and you agree with that you would play wholeheartedly. If we disagree, I may not be doing my job correctly.

It's learning how to negotiate to keep both sides happy - whether it's for a multi-million dollar contract or just which show to watch on TV, that determines the quality and enjoyment of our lives.

You cannot just dictate at negotiations. You must also listen.

It’s important for me to hear others position and understand them.

In my mind, a good leader would say, 'OK, I need to sit down and talk to the guys who oppose me. Let me let them voice their opinions; let me get their thought process.'

What I've learned - after working for, I guess, some time now - is when you're approaching a relationship like that, like, any working relationship, it's good to be open. To know that someone might have a different way of doing things and listen to them. And hopefully, you come to a common understanding.

I feel like I've always been a great mediator.

If I had a row with my husband, it's not going to work my saying, 'Right, if you don't do what I want, I'm going to walk out.' It doesn't work on any level. What you do is you go in and you say, 'I have a problem. You have a problem. Let's try and sort this out together.' You don't come to an agreement with people who you're falling out with badly.

I feel like anything can be worked out; you just gotta talk through it as adults.

When you're not being heard - I can't tell you what to do when you're not being heard. I do think there is a way to move in love and get things done, though.

Know how to listen, and you will profit even from those who talk badly.

You have to walk in the other guy's moccasins. You have to think what they think. If you want to bring somebody onto your side, you have to figure out what motivates them. What do they need?

Relationships are negotiated and if you deal with ultimatums and authority all the time, then you're not going to get anywhere.

When you have a conflict, that means that there are truths that have to be addressed on each side of the conflict. And when you have a conflict, then it's an educational process to try to resolve the conflict. And to resolve that, you have to get people on both sides of the conflict involved so that they can dialogue.

The best way to resolve any problem in the human world is for all sides to sit down and talk.

The capability of negotiating... is something that means you not only have to understand fully what you believe and what your national interests are but in order to be a really good negotiator, you have to try to figure out what the other person on the other side of the table has in mind.

Both times I was in India, I could not get people to listen to each other. I had to literally tell people to listen to each other and tell them that they can't get creative and find alternate solutions if they don't listen to each other. There's a lot of arguing and justifying.

It's better for me to go up against someone's passion with my passion and then clarifying something that he wrote. Then I know how to work around certain things.

I don’t always agree with my wife, but we discuss the issue with love and respect. And then I say “yes.”

Negotiators run the risk of achieving agreement and then having to take yes for an answer when they are emotionally accustomed to confrontation.

Negotiation is not trading. Negotiation is creating new and original solutions.

Diplomacy is listening to what the other guy needs. Preserving your own position, but listening to the other guy. You have to develop relationships with other people so when the tough times come, you can work together.