Letitia Baldrige Quotes
Good manners are cost effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.
Citations
Baldrige, Letitia. Letitia Baldrige's New Complete Guide to Executive Manners. Rawson Associates, 1993, p. xii.
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Letitia "Tish" Baldrige was an American etiquette expert, public relations executive and author who was most famous for serving as Jacqueline Kennedy's Social Secretary.