System Validation Quotes



This principle is very important in all kinds of human activity. We design and test or pilot test products and programs of all kinds—governmental and not. The testing may uncover a flaw or problem, but the failure to find flaws or problems does NOT mean that they are not inherent in the program—they may well be there and have not been uncovered by the tests. Often when this occurs, we refer to them as “unintended consequences.”