Passengers Quotes



[These new "extra fees" for baggage, schedule changes, getting a good seat, etc are a new in the industry where most of the few airlines would rather match the fares and fees of the rest, rather than compete and get a larger market share. Interestingly, the best run and most profitable airline, Southwest, does not charge most of these new fees. Also, the airlines business has over the years not been very profitable. The nature of the industry makes it difficult for most airlines to make steady profits year after year, so many tend to be hogs and take advantage of consumers whenever they had the opportunity.]