Customer Reaction Quotes

People don't usually wanna kill me for one of my movies until after they've paid 12 bucks for it.

'Serial Mom' tested really well when we finally got with the right audience. But they would go to some shopping mall in a deep, deep suburban L.A. neighborhood where they knew people would hate, and they just wanted to spend money to prove that people wouldn't like it. The movie was not a success when it came out.

A plate of food hits the table, lands right in front of you. One of two things happens. Either you sit up and look at it and react to it, or nothing happens. If nothing happens then that restaurant is stuck in mediocrity forever.

Starbucks is planning to close down all the restrooms in its New York locations. Which explains the most popular new Starbucks order: An empty cup.

The customer reaction to Dell going private has been a lot more positive than I would have ever imagined. Customers see it as - 'You don't have to be distracted. Now you can totally focus on your business.' So they see it as a positive.

Any business, no matter what it is, lives or dies by the customer reaction it creates.

Aside from sales, the letters from readers have been primarily positive.

When she set Shane’s glass of Coke down in front of him, she did it with probably a little too much emphasis; he glanced up at her with a question-mark expression.[...] ‘‘What?’’ Shane asked her, and took a drink. ‘‘Did I forget to say thanks? Because, thanks. Best Coke ever. Did you make it yourself? Special recipe?

The way in which you accomplish your goals and help your customers needs to be very flexible depending upon how those customers are reacting in real time.

Starbucks says they are going to start putting religious quotes on cups. The very first one will say, 'Jesus! This cup is expensive!'

When telemarketers call me now, I won't get the blow-horn. I'm more polite than the average person.

If you do this, you're going to have some heartaches from it. You're going to have people yelling at you or maybe screaming at you or criticizing you, but I think it's the best way to sell a superior chicken.