Sam Altman Quotes

You can't control what you can't measure

Eliminate numerical quotas, including Management by Objectives.

You need to know exactly where you stand in a business at all times. Measure everything, because everything that is measured and watched improves.

What gets measured gets improved.

The more accountable I can make you, the easier it is for you to show you're a great performer.

It is much more difficult to measure nonperformance than performance.

Data not only measures progress—it inspires it. Once you start measuring problems, people are more inclined to take action to fix them, because nobody wants to end up at the bottom of a list of rankings.

A lot of companies lock up for a few weeks once a year for performance reviews. But there's a way to collect feedback in real time from Slack so that by the end of the year, you've already stored up all of this information.

I believe you accomplish what you measure.

What you measure affects what you do. If you don't measure the right thing, you don't do the right thing.

If the metrics you are looking at aren't useful in optimizing your strategy - stop looking at them.

Progress is made where progress is measured.

If people want to criticize a performance, that I understand. I think that's important.

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

What you measure and reward is what you're going to get.

Done right, a performance review is one of the best opportunities to encourage and support high performers and constructively improve your middle- and lower-tier workers.

You measure your people and you take action on those that don't measure up.

What gets measured, gets done….Results measurement is now mainstreamed

We don’t have any metrics on that.

What gets lost is we wouldn't be who we are and as successful as we have been if we didn't have a decent batting average.

If performance management were a movie, it will become less 'Gladiator' and more 'Moneyball.'

Honestly, at the end of every season, we sit down and review where we're at.

I always and strictly tell Nintendo employees never to use the term 'success' to describe our own performance.

I'm not worried about good numbers or bad numbers. You worry about the process.

The signal of the importance of something is whether you're actually measuring it and you're holding people accountable to improving those numbers.