Zig Ziglar Quotes

Provide more service than what you get paid for

Always give more in service, than you receive in payment, and customers will beat a path to your door.

Companies become rich because they find a way to serve others better. And if someone at your company is not serving your customers, it hurts more than your company; it hurts America.

You can get business with price, but you have to have service to keep it.

Always give more than what's expected.

The big thing in life is to focus on providing more value to people than they expect. The rest comes then.

Always do more than what you get paid for. It makes you a valuable person.

I always thought it was important to overdeliver, and when I got one of my first jobs, writing jokes for Garry Shandling when he was hosting the Grammys, I stayed up all night and wrote a hundred jokes, and I thought, "I'm always going to be the person that gives them more than they requested, and that's why they'll want to keep me around."

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

Advancement only comes with habitually doing more than you are asked.

Here is the simple but powerful rule... always give people more than they expect to get.

You can start right where you stand and apply the habit of going the extra mile by rendering more service and better service than you are now being paid for.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

I think it's very important that whatever you're trying to make or sell, or teach has to be basically good. A bad product and you know what? You won't be here in ten years.

I took to heart the instructions my father drilled into my head. Respect the customer. Pay attention to her. Take her package to her car. You broke your neck to get what she wanted because you never knew when the next customer would come along.

It is customers that decide if we succeed.

A lot of companies think sales is, like, a necessary evil. Sales is really the most noble part of the business because it's the part that brings the solution together with the customer's need.

I think about what's the best way to serve people. In business, if you do more for others than anybody else does, you dominate. That's the bottom line.

Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.

If you want to do your duty properly, you should do just a little more than that.

If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.

Profit is the celebration of service.

When we do more than we are paid to do, eventually we will be paid more for what we do.

You only have one thing in business, and that is your reputation