Kelly Jones Quotes

The fact that it wasn't tells me that we've got a much more fundamental problem of understanding what went wrong, and we've got to figure out what was there. And that's what I call fundamental fault analysis.

It took us about a day and a half to find out what had gone wrong.

Finding out exactly what went wrong is key toward preventing future debacles.

If your project doesn't work, look for the part that you didn't think was important.

A long time ago, we had to build interfaces to connect with other companies, and I thought that was a great idea. The company had to pay a lot of money to build it and basically launched it, but our whole operating system almost broke. So, we couldn't continue it. In the end, I had to go on the train to Paris to explain that I had spent millions.

If you are unable to understand the cause of a problem it is impossible to solve it.

Eventually I found it had been working all along-but didn't show anything on screen until it had the first full page of text. I inserted 30 new lines, and suddenly my toy said 'hEllO woRlD'. An hour later I understood alphabet shifting rather better!

Troubleshooting a wiring problem is a soul-killing experience.

Technical problems are like gremlins. They come and go.

W2K will be a bigger disaster than Y2K.

One of the most feared expressions in modern times is 'The computer is down.'

It's the people who have an incentive to find the problem who usually find the problem.

The writers want to know were you made your mistake, no how well your curve is breaking.

I'm very good at deconstructing. I'm a very good troubleshooter for why something is unlikely to work. And most everything is unlikely to work.

I have a computer screen near my seat where I monitor the overall health of the vehicle and pick up any problems that might be occurring early on or once we see any kind of a malfunction or anything unusual that's happening, we can look at the data and figure out what that is.

On Mir, the lights kept going out because it had developed so many electrical problems.

I can barely turn on my computer!

In the astronaut business - the shuttle is a very complicated vehicle; it's the most complicated flying machine ever built. And in the astronaut business, we have a saying, which is, 'There is no problem so bad that you can't make it worse.'

When you're trying to solve a problem on a new product type, you become completely focused on problems that seem a number of steps removed from the main product. That problem solving can appear a little abstract, and it is easy to lose sight of the product.

Give it a kick at the right place and it'll work.

The solution of one problem always brings a few more problems to the surface to be solved, which were hidden underneath the theory of transmission.

This system isn't working.

Processes break in two ways. They break because they don't have the right checks and balances and because they don't have the right execution.

In thinking back to when we had our big glitch, I remember seeing it get light outside the window. We were in the clouds; I'm pretty sure we got hit by lightning.

When computer systems cause errors, you can end up with The Dreaded NIGO - the 'not in good order' transaction.