Murray Walker Quotes
We all make mistakes, but when I made mistakes there was no filter between me and the consumer.
Topics
Accountability
Filters
Individual Responsiblity, Personal Responsibility
Mistakes, Errors, Misjudgments
Mistake
Brand Transparency
Consumer Impact
Consumer Trust
Customer Communication
Customer Experience
Direct Communication
Error Handling
Mistake Management
Public Perception
Unfiltered Feedback
Citations
Walker, Murray. Unless I'm Very Much Mistaken. HarperCollins, 2002.
Related Quotes
Graeme Murray Walker OBE was an English motorsport commentator and journalist. He provided television commentary of live Formula One coverage for the BBC between 1976 and 1996, and for ITV between 1997 and 2001.