Lois Capps Quotes

Too often, hospital staff are incented by management to get work done without worrying about care, and clinicians are too often not even trained to think about care.

The emergency care Americans receive can fall short of what they expect and deserve.

It is my sincere hope that hospitals across Indiana, and America, continue to strive for excellence when it comes to providing medical care. This proposed rule will be harmful to communities who wish to upgrade their medical facilities.

The best doctors and the best hospitals in America, if they cannot get the patient information they need when they need it, it can lead to morbid consequences: Higher mortality.

I think people are by-and-large happy with the providers that they have got now. They treasure that doctor-patient relationship.

Medical liability reform is not a Republican or Democrat issue or even a doctor versus lawyer issue. It is a patient issue.

Underperforming hospitals or units should accept that they have to improve the service they offer or that patients, quite properly, will go elsewhere.

Physicians today, as human beings, are not exempt from the perverse economic pressures created by fee-for-service regimes to see more patients for shorter appointments and order more tests and procedures. If the incentives were changed to pay to foster better health outcomes, I am convinced physician behavior would change over time.

Healthcare providers will compete to offer the best record of patient safety at the lowest prices. Hospitals and patients will benefit from having accurate information about areas of excellence and areas that must be improved.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

A hospital ought to be a house of healing, not a monument to paperwork and bureaucracy.

It turns out Cuba has this incredible healthcare system for a very poor country.

Obviously, nobody likes to read or hear about anyone having a bad experience in our hospitals.

Safe care saves lives and saves money. Adverse events like high levels of infection, blood clots or falls in hospital, emergency readmissions and pressure sores cost the NHS billions of pounds every year. There is a serious human cost, too, with patients ending up injured, or even dead. Most are avoidable with the right care.

Ever tried to get sleep in a hospital? Ever wonder if anyone even taught them what care is? Some hospitals are great, but some sure aren't.

The bottom line: health care reform is about the patient, not about the physician.

The vast majority of people who speak to me say they have had brilliant care. When they are critical, their concern tends not to be directed at the medical side but the ancillary things that surround it, such as helping patients to eat meals, cleanliness, and making sure that when patients have a problem, they are listened to.

The 'find it, fix it 'model of medicine doesn't work any more. The U.S. healthcare system is bankrupting the country, bankrolling the insurance companies and exhausting healthcare staff. And despite all that, we are ranked 50th in the world for life expectancy.

We want to make sure that we incentivize the health care system to be designed to provide you the best quality health care possible.

A Health Affairs study comparing patient-satisfaction scores with HCAHPS surveys of almost 100,000 nurses showed that a better nurse work environment was associated with higher scores on every patient-satisfaction survey question.

You know, 97 percent of the time, if you come into a hospital, everything goes well. But three percent of the time, we have major complications.

ObamaCare is working. I talk to a lot of CEOs of hospitals. It is working.

The fears are unanimous. ObamaCare is too expensive. It is a government takeover of our healthcare system. Services will be diminished. The patient-doctor relationship will be eliminated. It will not make healthcare more affordable. And it will bankrupt small businesses.

Today the demands are for even higher standards in the quality of care, for greater flexibility and convenience in treatment times, and for more prevention through screening and health checks.

While I support initiatives to improve quality and efficiency in Medicare, I do not believe that these efficiencies should come at the cost of patient well being.