Jacqueline Novogratz Quotes

A reader should know what he might reasonably expect under a particular label.

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.

Even if you are genuinely interested in what is in your products, it is extremely difficult and often impossible to find out.

With respect to sticking accelerator pedals, we failed to connect the dots between problems in Europe and problems in the United States because the European situation related primarily to right-hand-drive vehicles. Toyota will increase its outreach to government agencies charged with protecting the safety of motorists and passengers.

Consumers learn the value of being sure that what you want to buy is what you buy.

Nothing is more valuable to people than health care, and by paying, they feel less like beggars and more like 'customers' who can and should demand quality care.

I am not a supporter of the rhetoric of, 'Dear, dear, the toys have got lead paint.' If I had a manufacturer in China that allowed that to happen, I'd fire them instantly.

The good news is, Americans know firsthand the benefits of a free market - more choices, lower prices, higher quality - and there is no reason why we cannot help them see these same benefits in health care.

Competition leads both drug companies and private regulators to be trustworthy. If they are not trustworthy, they die.

I have a lot of respect for the auto manufacturers. They make a product people live inside - and can die inside - so they are held to very high standards.

Protect the consumer by owning the product all the way from the soil to the table.

If the price is very cheap then it's almost certainly a fake.

I had many opportunities to get behind products in the past, and I was always careful to evaluate all of them. I will not put my name to shoddy items.

Healthy competition places discipline on the market and should focus providers on providing the best service at a lower cost.

Companies need to understand that the quicker they report product safety problems to CPSC, the quicker we can take action together and protect consumers from injuries.

I think there's a point to regulating, because there are snake oil companies.

All woolen cloths shall everywhere be made of the same breadth, two ells within the lifts …. The ell shall be of the same length over all the kingdom …. No merchant in and part of the Kingdom of England shall stretch before his shop or booth a red or black cloth, or any other thing, by which the sight of buyers is frequently deceived in the choice of good cloth ….. In all cities and burghs, 4 to 6 men, according to the size of the place, shall be appointed to enforce the observation of these regulations by seizing the persons and goods of those who transgress them.

In England the attempts which our fore-fathers made for Regulating of Manufactures, when left to the Execution of some particular person, in a short time resolved but into a Tax upon the Commodity, without respect to the goodness thereof … a Seal was invented, as a signal that the Commodity was made according to the Statutes, which Seals it is said, may now be bought by Thousands, and put upon what the Buyers please.

We want government to control business and industry enough to protect us as consumers from being cheated, but we oppose government interference in private enterprise. We want government to ensure standards and equality in education, but many of us balk at the idea of a government-imposed curriculum.

We’ve got to get the bad operators out of business so that the good operators can be rewarded for investing in safety.

Basic labeling and consumer information hasn’t been a chief priority, but hopefully now its starting to change.

I do not want to ask people to go consume something unless I think it is important in some way.

Manufacturers must accept responsibility for their customers' safety.

If the air quality is terrible in Los Angeles, if a particular university is unusually expensive, if crime is on the rise in Dallas, or if a company has a lot of recalled toys, transparency can spur change. Whenever public or private institutions have to answer to the public, their performance is likely to improve.

I have very often held a view - and I am public about it - that if you run your operations inefficiently, you can't expect your consumer to pay for your inefficiencies.