Mark Goulston Quotes


Something I had learned from 30 years as a psychotherapist turned Fortune 500 executive coach when helping people to calm down is that it is much less important what you tell others than what you enable them to tell you and, in the process, tell themselves that results in them calming themselves down.


Citations

Goulston, Mark. Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life. AMACOM, 2015.

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Mark Goulston
Mark Goulston
  • Born: February 21, 1948
  • Nationality: American
  • Profession: Psychiatrist, Author, Consultant

Mark Goulston is a psychiatrist, executive coach and consultant to major organizations. He is the inventor and developer of the process called Surgical Empathy whereby using targeted and focused empathy, one is able to break through to people and free them from internal emotional and psychological blocks that can impair their functioning, well-being and satisfaction in life.