Seth Godin Quotes
No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?
Citations
Godin, Seth. Whatcha Gonna Do with That Duck? And Other Provocations, 2006-2012. Portfolio, 2012.
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Seth W. Godin is an American author and former dot com business executive.