John le Carre Quotes
In every operation there is an above the line and a below the line. Above the line is what you do by the book. Below the line is how you do the job.
Topics
Book
Cost Control
Jobs, Occupations
Performance Management
Lines
Business Process Optimization
Cost Management
Creative Problem Solving
Execution Excellence
Job Performance
Operational Efficiency
Operational Excellence
Operational Flexibility
Process Improvement
Rule Following
Standard Procedure
operational effectiveness
task execution
Citations
le Carré, John. The Secret Pilgrim. Hodder & Stoughton, 1990.
Related Quotes
David John Moore Cornwell, better known by his pen name John le Carré (/ləˈkæreɪ/), was an English author with Irish citizenship, best known for his espionage novels. During the 1950s and 1960s, he worked for both the Security Service (MI5) and the Secret Intelligence Service (MI6). His third novel, The Spy Who Came In from the Cold (1963), became an international best-seller and remains one of his best-known works.