Ramez Naam Quotes
If your incentives are set up wrong - if for some reason you reward people for behavior that's actually bad for your customers or your organization - then you're going to encourage that behavior.
Citations
Naam, Ramez. The Infinite Resource: The Power of Ideas on a Finite Planet. University Press of New England, 2013.
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Ramez Naam is an American technologist and science fiction writer. He is best known as the author of the Nexus Trilogy. His other books include The Infinite Resource: The Power of Ideas on a Finite Planet and More than Human: Embracing the Promises of Biological Enhancement. He is currently co-chair for energy and the environment at Singularity University.