Indian car buyers have not really been exposed to customer care in a competitive environment.
A customer is never out of warranty, even if his product is.
To promote the sales of GM vehicles, Obama says the government will stand by your GM car warranty. And all the taxpayers will get a lube job.
I guess I invented extended warranties, because that's all we had to sell at Chrysler in those days.
I love Tumi because of the lifetime guarantee. And their luggage is just so solid. Looks good. Versatile. My carry-on bag is Tumi. My hanging bag is Tumi. My big suitcase is Tumi. All black. Love it.
Manufacturers must accept responsibility for their customers' safety.
Guarantees are for major appliances, not for murder.
You should never ever buy a car in a panic - otherwise you'll buy the first car you see without knowing what you're getting.
