Social innovation thrives on collaboration; on doing things with others, rather than just to them or for them: hence the great interest in new ways of using the web to 'crowdsource' ideas, or the many experiments involving users in designing services.
To me, YouTube isn't just, 'Watch my videos!' It's, 'Let's have a conversation and get involved in each other's lives.' I want to make [my fans] feel like they have a reason to have a YouTube account because they can comment and have a voice.
... the designer of a new system must not only be the implementor and the first large-scale user; the designer should also write the first user manual. ... If I had not participated fully in all these activities, literally hundreds of improvements would never have been made, because I would never have thought of them or perceived why they were important.
User-centered design means working with your users all throughout the project.
We need better options for securing the Internet. Instead of looking primarily for top-down government intervention, we can enlist the operators and users themselves.
The potential of any technology is always dissipated by its users involvement in its predecessors...Computer are still serving mainly to sustain precomputer effects.
Interactivity and a better experience aren't always the same thing.
The thing with Linux is that the developers themselves are actually customers too: that has always been an important part of Linux.
Embrace your fans and really work with them.
Treating your users as co-developers is your least-hassle route to rapid code improvement and effective debugging.
